Privacy Policy

Privacy Policy
Privacy and data protection Switzerland and Liechtenstein

If there are any inconsistencies between this Privacy Policy and the otherwise applicable contractual or business terms of Suelo Trade GmbH, the provisions of this Privacy Policy shall prevail.


Data We Collect

Personal Data

Information about the customer's situation so that an order can be delivered correctly


Last name, first name, date of birth

Billing and delivery address

Contact information including email address, telephone number

Choice of payment method

demographic information, preferences and interests

Information relevant to customer surveys and/or offers


We use your data for 

Internal order management and accounting

to improve our services and products. uses your inventory data to process your order. Alle Kundendaten werden von uns unter Beachtung der einschlägigen Vorschriften gespeichert und verarbeitet.

We save your order data and send it to you together with our GTC by E-MAIL. You can also view the GTC here at any time. You can view your order data in the customer login area.

If you register for the newsletter, we will use your E-MAIL address or customer data for the purposes of advertising and market research. The newsletter can be cancelled at any time. Please send us your request by EMAIL, or mail.

We do not pass on your personal data, including your home address and e-mail address, to third parties without your express consent, which can be revoked at any time. Excluded from this are our service partners who require the transmission of data for order processing (e.g. the shipping company commissioned with the delivery and the credit card institute commissioned with the payment processing as well as payment partners). In these cases, however, the scope is limited to the minimum necessary.

In the online shop of, information about the contents of the cart is stored in the cookies, which can then be called up during your next visit.
If you would like to register with us or place an order, we need your customer data. If you are already a customer with us, you can easily log in using your e-mail address and password. The data stored in a cookie makes it unnecessary for you to fill out the forms.. 

Retention period of your data

Your data will be retained for as long as we consider necessary or appropriate to comply with the law. Your personal data will be deleted as soon as it is no longer required and after the legally prescribed maximum retention period.

You can also manage the acceptance of cookies from this site in your browser programme and block them if necessary.

You have the right to free information, correction, blocking and, if necessary, deletion of your stored data at any time. Please send us your request by EMAIL or mail. takes all technically possible and known measures to protect the data stored on its servers. However, is not responsible if someone manages to access and reuse this data in an unlawful manner. The assertion of claims for damages by the contracting party or third parties against arising from such a connection is excluded by mutual agreement. is not liable for the content, completeness and correctness of transmitted or requested data and for data that can be accessed via does not guarantee that the services offered are always accessible and that data stored on the computers of are always preserved.


Use of Google Analytics for web analysis

This website uses Google Analytics, a web analytics service provided by Google, Inc. ( Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, in the event that IP anonymisation is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent cookies from being stored by setting your browser software accordingly.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at ( this link.

Information on Google Analytics and data protection can be found at

Google assures to respect the cookies used according to the applicable EU data protection laws and has registered for the EU-U.S. Privacy Shield Agreement.




Use of Mouseflow

This website uses Mouseflow, a web analytics tool provided by Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark. The data processing serves the purpose of analysing this website and its visitors. For this purpose, data is collected and stored for marketing and optimisation purposes. From this data, usage profiles can be created under a pseudonym. Cookies can be used for this purpose. With the web analysis tool Mouseflow, randomly selected individual visits (only with anonymised IP address) are recorded. This creates a log of mouse movements and clicks with the intention of randomly replaying individual website visits and deriving potential improvements for the website. The data collected with Mouseflow will not be used to personally identify the visitor to this website without the separately granted consent of the person concerned and will not be merged with personal data about the bearer of the pseudonym. The processing is carried out on the basis of Art.  6 (1) f) DSGVO from the legitimate interest in direct customer communication and in the needs-based design of the website. You have the right to object at any time to the processing of personal data on grounds relating to your particular situation. To do this, you can deactivate a recording on all websites that use Mouseflow globally for the browser you are currently using under the following link:


Use of social media plugins

Social media plugins such as Facebook, Twitter or Instagram etc. are used on our website With this plugin you can use the share and like button.

Through the social media plugins, the providers receive information that you have visited our website and, when using the share or like button, that you have interacted with our website with the share or like button.

Use of Meta Platforms, Inc (formerly Facebook inc.)


With your consent, which you have given as follows
"I agree to the use of the visitor action pixel from Facebook"
, we use the "visitor action pixel" of


Meta Platforms, Inc (formerly Facebook Inc.)

1601 S. California Ave,
Palo Alto, CA 94304, USA
("Meta Platforms, inc.", formerly "Facebook"
) within our website. . In this way, the behaviour of users can be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. This procedure is used to evaluate the effectiveness of Facebook ads for statistical and market research purposes and can help to optimise future advertising measures. The data collected is anonymous for us, so it does not allow us to draw any conclusions about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook data usage policy ( You can enable Facebook and its partners to serve ads on and off Facebook. Furthermore, a cookie may be stored on your computer for these purposes. Consent to the use of the visitor action pixel may only be declared by users who are older than 13 years of age. If you are younger, please ask your parent or guardian for permission.




Purchase on account Simply and without risk
since 2009 Swiss retailer
With own Store Click & Collect